Frequently Asked Questions

No. Velis is a food supplement containing vitamins and minerals. It is not a medicine and is not intended to diagnose, treat, cure, or prevent any disease. It is designed to complement a balanced diet and healthy lifestyle. Always consult a healthcare professional if you have specific health concerns or are taking prescription medications.

Take one capsule daily with water during a meal. For best results, take it at the same time each day to establish a consistent routine. Do not exceed the recommended daily dose. If you miss a dose, simply continue with your normal routine the next day-do not double up.

One package contains 90 capsules, which lasts approximately 90 days when taken once daily as recommended. This provides roughly three months of continuous nutritional support with one capsule per day.

Simply fill in your name and phone number on our order form. Our customer service team will call you to confirm your details and answer any questions. There is no prepayment required. Your package will be dispatched and delivered within 1-2 working days, and you'll pay the courier upon delivery in cash or by card.

We deliver across the United Kingdom, including England, Scotland, Wales, and Northern Ireland. Delivery typically takes 1-2 working days. Longer delivery times may apply to remote areas. See our Delivery page for full regional information and any additional postage charges.

Yes. You have 14 days from the date of delivery to return Velis for a full refund if you're not satisfied. The package must be unopened. Return shipping is your responsibility. Please contact our customer service team for return instructions.

If you are taking medications, are pregnant, breastfeeding, or have any health conditions, please consult a healthcare professional before taking Velis. They can advise whether Velis is appropriate for you and whether there are any interactions with your current medications or health status.

Velis is manufactured in the European Union in accordance with strict quality and safety standards. It complies with European Commission Regulation (EC) No 1924/2006 on nutrition and health claims made on food products.

Velis is generally well-tolerated. Some individuals may experience mild digestive sensitivity, which can often be minimised by taking the capsule with food. If you experience any unusual reactions, discontinue use and consult a healthcare professional. Always follow the recommended dosage.

Store Velis at room temperature (15-25°C) in a dry place away from direct sunlight and moisture. Keep the bottle tightly closed when not in use. Store out of reach of children. Do not use after the expiration date printed on the package.

Before combining Velis with other supplements or vitamins, consult a healthcare professional. They can advise whether there are any interactions or overlapping nutrients that might affect your supplement routine.