Privacy Policy

Last updated:

1. Introduction

Movementsparkrin Limited ("we", "us", "our") operates the Velis website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place orders.

2. Information We Collect

We collect information you provide directly:

• Order Information: Name, phone number, delivery address, email (when contacting us)
• Contact Information: Email, name, and message when you use our contact form
• Automatic Information: Browser type, IP address, pages visited, time spent on site (via Google Analytics)
• Cookies: Essential cookies for site function; analytics and marketing cookies when consented

3. How We Use Your Information

We use your information to:

• Process and deliver your Velis orders
• Confirm your order by phone
• Respond to your inquiries and support requests
• Comply with legal and regulatory obligations
• Understand how visitors use our website (analytics)
• Improve our services and website functionality

4. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

• Contract Performance: Your name and phone number to fulfill your order (Article 6(1)(b))
• Legal Obligation: Tax and regulatory compliance (Article 6(1)(c))
• Legitimate Interest: Website analytics and security (Article 6(1)(f))
• Consent: Marketing and analytics cookies only with your consent

5. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics: Website usage analytics (anonymised data)
• Google Ads Conversion Tracking: Tracks order conversions to measure campaign effectiveness
• Google Ads Remarketing: Enables personalised ads based on your visit to our website
• Google Maps: Displays our office location (no personal data collected from maps alone)

These services are subject to their own privacy policies. You can opt out of Google Analytics and remarketing via Google's privacy settings.

6. Data Retention

We retain your data for as long as necessary to fulfill our purposes:

• Order information: 7 years (for tax and legal compliance)
• Contact form submissions: 6 months (or until you request deletion)
• Analytics data: 26 months (Google Analytics default)
• Marketing cookies: 12 months (or until you withdraw consent)

7. Your Rights Under GDPR

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal obligations)
• Restrict Processing: Limit how we use your data
• Portability: Receive your data in a portable format
• Object: Oppose processing for marketing or analytics
• Lodge a Complaint: Contact the Information Commissioner's Office (ICO) if you believe your rights are violated

To exercise these rights, contact us at info@movementsparkrin.world or call +44 20 7946 0958.

8. Data Security

We implement security measures including HTTPS encryption, secure payment processing, and restricted access to your information. However, no method of transmission over the internet is 100% secure. If you have security concerns, contact us immediately.

9. International Data Transfers

Your data is processed in the United Kingdom and European Union. We do not transfer data outside these regions without appropriate safeguards.

10. Children's Privacy

Our website is not directed to children under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website constitutes acceptance of the updated policy.

12. Contact Us

For privacy inquiries, contact:
Movementsparkrin Limited
82 King Street, London, WC2E 8HT, United Kingdom
+44 20 7946 0958
info@movementsparkrin.world
Monday-Friday, 9:00-17:00 GMT